FAQs

If you are unsatisfied with your purchase, you are welcome to return your order for a partial refund within 30 days from the date received. Because each piece is unique and made-to-order, the customer is responsible for return shipping cost and a restocking fee. The restocking fee will be taken from the refund amount. Your refund will be issued within 14 days of receiving the product. Please reach out to us to let us know about the return.

 

*If your item was delivered damaged, please reach out to us ASAP.

VANAVAGYSHOP@outlook.com

About Seller

VANAVAGY is a global brand specializing in the production of wallet phone cases. It has a complete system of production-inspection-sale-after-sales. We focus on product quality and exquisite craftsmanship, keep innovating, and create wallets with unique designs and convenient functions for you. Mobile phone cases, bringing high-quality products to consumers around the world

WHY CHOOSE VANAVAGY?

VANAVAGY uses high-quality leather materials with luxurious texture. The special protection design of the mobile phone case fully protects the safety of the mobile phone. Strict inspection and quality inspection are adopted before delivery to ensure that the products are delivered to consumers accurately.

BRAND: In order to better present in front of you and achieve long-term development, and also to protect the rights and interests of our customers, we have applied for brand protection

Attention: For each product in the store, we have uploaded a picture detailing the product. It's important to note that to show you what the product actually looks like, all photos taken by our professional team are taken in the best conditions we can create. Even so, chromatic aberration is possible due to the different image resolutions of each computer and mobile phone.

LIFETIME WARRANTY

For any non-artificial product issues, we offer a free replacement or refund for all phone cases that come with a lifetime warranty in our store

CUSTOMER SERVICE

We provide every customer with the highest standard of customer service and attach importance to customer feedback and suggestions. Whether it is pre-sale or after-sale, if you have any questions, please contact us via Amazon message, and our customer service team will reply you within 24 hours

Thank you for choosing VANAVAGY!